Workflows

Pro This feature is available from the Pro edition.

A workflow turns new deviations from check rules into tickets without manual work.

A workflow sets

• the rules it reacts to (or all);
• the minimum severity;
• the ticket system and the language of its tickets;
• how many tickets one run may make (20 at most);
• whether it runs at once or waits for an approval.

Process

flowchart LR
  A[Evaluation finds new deviations] --> B{Approval needed?}
  B -- no --> C[Tickets with the rights of the evaluating person]
  B -- yes --> D[Run waits]
  D -- approved --> E[Tickets with the rights of the approver]
  D -- 30 days without decision --> F[Run expires]

• A workflow starts as soon as an evaluation by administration or information security keeps new deviations.
• Each ticket is checked as if created by hand.
• One evaluation makes 50 tickets at most; deviations beyond a limit are counted as skipped.
• A failing workflow never stops the evaluation.